Not every F&B team needs a full-blown overhaul. Some just need smarter systems, better training, or someone to step in when things fall apart. Whether you're mid-launch, mid-crisis, or somewhere in between, here’s how we can help.
Testimonial
" I have had the pleasure to work with Matt for many years in cultivating beverage programs at a variety of venues from high energy multi unit concepts to large scale casinos. His ability to transform challenges into opportunities and deliver tailored solutions has been truly remarkable. I have no doubt he will continue to set new standards of excellence and drive success for his clients at The F&B Playbook. "
We keep it simple but powerful. Our services are designed to meet the needs of modern hospitality teams at any stage.
Ready-to-use digital modules that cover everything from shift leadership to guest experience.
Tailored training solutions built around your team, systems, and service style.
Hands-on support to solve operational challenges and elevate your team on-site.
FAQ section
Here’s everything you need to know before choosing your Playbook or building your team’s next big move.
Each Playbook includes a structured course with video lessons, downloadable PDFs, editable tools, SOPs, checklists, and quizzes. You can use them individually or as part of a complete training system.
• Communication: ~23 lessons
• Guest Experience: ~23 lessons
• Menu Engineering: ~43 lessons
• Becoming a Supervisor: ~43 lessons
The Excel tools are editable. PDF documents are view-only unless opened with a PDF editor. None of the materials are pre-branded, but custom-branded documents can be created upon request.
Yes. You can purchase a single Playbook based on your current priorities, or choose the F&B Mastery Bundle to access all three. Each Playbook can stand alone or build together.
Yes, with an active subscription membership, you’ll receive lifetime access and ongoing updates.
Yes. You can preview the first lesson of each Playbook for free before purchasing.
• Videos: MP4 (2–3 minutes per lesson)
• Documents: PDF
• Tools: Editable Excel templates, SOPs, and checklists
Ideal for restaurant owners, hotel and casino F&B leaders, and franchise managers. These Playbooks are built to help teams improve operations, profitability, service, and leadership.
You can book additional consulting or coaching. We offer virtual sessions, on-site support, or tailored training for your team. Email info@fandbplaybook.com to get started.
All purchases happen through the Shop page. After checkout, you’ll receive access to downloads and video links via email or your account login. Each access is linked to a single user email for a personalized experience.
If you’re purchasing for a team or organization and need multiple users to have access, email us at info@fandbplaybook.com , we’ll help set up the right structure for your team.
Big challenges? Smart solutions start here.
Email us at info@fandbplaybook.com to continue the conversation or get a custom proposal.
That’s why we built the Playbooks, to meet you where you are.Start there, and if you need backup, we’re ready.