The F&B Playbook
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Testimonial

Joe Santos

Chief Operating Officer, GBOD Hospitality

The F&B Playbook has been an absolute game-changer for our organization. With multiple unique restaurant concepts such as El Chingon in San Diego & Dallas Fort Worth under our belt, consistency and scalability in operations and HR systems are critical,and that’s exactly what this program delivered. The tools, training modules, and operational frameworks helped us elevate our standards across the board. Our leadership team is sharper, our onboarding process is smoother, and our culture is stronger. Partnering with The F&B Playbook was one of the smartest moves we’ve made as we continue to grow the GBOD brand."

Products section

Your Shift Leadership Essentials

Everything your new and growing supervisors need to lead with clarity and confidence

  • $249

Becoming A Supervisor

  • Course
  • 43 Lessons

Master shift leadership from the ground up. This full playbook covers coaching, shift flow, guest recovery, time management, conflict handling, and real communication. Perfect for new or growing supervisors ready to lead with confidence every shift. Buying for a team or group? Email info@fandbplaybook.com to set up access for multiple users.
Start Leading Smarter

NEW PLAYBOOK!

  • $199

Recruitment & Onboarding

  • Course
  • 16 Lessons

This playbook helps you hire smarter and onboard stronger. Learn how to attract the right people, guide them with structure and mentorship, and reduce turnover through clarity and support. Build a team that performs, connects, and grows with your brand.
Get Marketing That Works

  • $199

Food & Beverage Orientation

  • Course
  • 21 Lessons

Train your team with a complete The F&B orientation that covers brand values, service culture, safety, guest interactions, and growth paths. This playbook builds confident staff, consistent service, and a strong team culture that keeps guests coming back.
Get Marketing That Works

  • $249

Marketing, Promotions & Revenue Drivers

  • Course
  • 32 Lessons

Boost guest traffic, drive higher checks, and grow loyalty with proven marketing systems. This playbook breaks down promotions, social strategies, menu design, events, and more to keep your brand top of mind and your business thriving, day in and day out.
Get Marketing That Works

  • $249

Financial Mastery & Cost Control Systems

  • Course
  • 36 Lessons

Stop letting costs drain your profits. Master your numbers now with tools that tighten food, beverage, and labor expenses before they spiral. Protect your cash flow, sharpen your margins, and build a business that stands strong in any market.
START COST CONTROL

  • $249

Executive Leadership and strategic development

  • Course
  • 25 Lessons

Lead with clarity, scale with confidence. This playbook equips executive leaders with practical tools to set vision, drive strategy, build high-performing teams, and stay adaptable in fast-moving industries. Designed for those who shape the future, not just manage the present.
Start Leading Like an Executive

  • $249

Employee Engagement and Retention

  • Course
  • 25 Lessons

The Employee Engagement and Retention Playbook gives leaders real tools to build loyalty, reduce turnover, and grow a culture that lasts. From onboarding to feedback to internal growth, this guide helps teams thrive. Buying for a team or group? Email info@fandbplaybook.com to set up access for multiple users.
Start Building Loyalty

  • $199

Communication Playbook

  • Course
  • 23 Lessons

Master the systems that drive team alignment, service clarity, and confident leadership. This playbook teaches proven communication tools like pre-shift huddles, tone control, real-time updates, emotional intelligence, and guest scripts. Build smoother shifts and stronger culture across your hospitality team. Buying for a team or group? Email info@fandbplaybook.com to set up access for multiple users.
Master Team Communication

  • $249

Guest Experience Playbook

  • Course
  • 23 Lessons

The Guest Experience Playbook is your guide to unforgettable hospitality. From upselling and plating to service flow, bar standards, and emotional connection, it gives your team the tools to elevate every table, every shift. Made for restaurants ready to turn good service into standout moments. Buying for a team or group? Email info@fandbplaybook.com to set up access.
Upgrade Guest Experience

  • $349

Menu Engineering Playbook

  • Course
  • 43 Lessons

A practical system to price with precision, control food cost, reduce waste, and standardize recipes. Built for real kitchens, it turns your menu into a profit tool. From portion control to sales analysis, each module helps you make smarter decisions and stronger margins. Perfect for single sites or scaling operations. Buying for a team or group? Email info@fandbplaybook.com to set up access.
Engineer Smarter Menus

COMING SOON TO THE PLAYBOOK LIBRARY

New modules are in the works. From leadership to openings to cost control, these lessons are built to tackle the real challenges operators face every day.

Liquor - Beer - Wine

Health Safety Training

Lifespan Of Your Customer

Mentorship

Equipment & Asset Management